Privacy Policy

We collect information you provide directly, including account registration details, business information, and information submitted through buyer or seller applications. This may include your name, email address, company name, and related business details.

When you contact us or use the Platform's messaging system, we collect the contents of those communications so we can respond, coordinate transactions, and maintain a record of your conversations.

We collect information related to reservations, lot activity, and transactions you participate in, including reservation status, verification steps, and payment progress. This helps us operate the marketplace and coordinate between buyers and sellers.

Payments on B2Kicks are processed by third-party payment providers such as Stripe. When you make a payment, your payment information is collected and processed by the payment provider in accordance with its own terms and privacy policy.

B2Kicks does not store full payment card numbers. We may receive limited transaction details from the payment provider (such as confirmation of payment, amounts, and identifiers) needed to fulfill and record your transaction.

We send different types of email, including:

• Transactional and account emails — such as confirmations, reservation updates, payment instructions, and account notices. These are necessary to operate your account and cannot always be opted out of while your account is active.
• Buyer lot alerts and marketing communications — such as notifications about new wholesale opportunities. You can opt out of these at any time.

We and our service providers may use cookies and similar technologies to keep you signed in, remember preferences, understand usage, and improve the Platform. We may also collect technical information such as device, browser, and general usage data.

We use information to:

• operate, maintain, and improve the Platform;
• process registrations, reservations, and payments;
• communicate with you about your account and transactions;
• send lot alerts and marketing communications you have not opted out of;
• protect the security and integrity of the Platform; and
• comply with legal obligations.

We use trusted third-party service providers to operate the Platform — for example, payment processing (such as Stripe), email delivery, hosting, and analytics. These providers may access information only as needed to perform services on our behalf.

We do not sell your personal information. We may share information with service providers as described above, to protect the rights and safety of B2Kicks and its users, or when required by law.

We retain information for as long as needed to provide the Platform, maintain records of transactions, comply with legal obligations, resolve disputes, and enforce our agreements.

We take reasonable measures designed to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

You can update your account information and manage certain communication preferences. You may unsubscribe from lot alerts and marketing emails at any time using the unsubscribe option in those emails. Please note that account-related and transactional communications are necessary while your account is active.

Questions about this Privacy Policy can be directed to support@b2kicks.com.